Less satisfied with the service of your healthcare provider? You're not alone
Each year, employers are asked to shoulder significant healthcare increases — and many of them don’t feel they’re getting their money’s worth.
According to a recent PricewaterhouseCoopers study, 59% of large employers are satisfied with the service and overall results of their healthcare plan. That’s a 5% decrease from 2009, when 64% reported being satisfied with their plan.
The satisfaction rate among small companies remained steady this year; however, small firms are still less satisfied than large organization when it comes to their insurers.
Here’s what employers would like to see more of from their healthcare providers:
- more meaningful, higher quality data to help control costs, keep employees healthy, etc.
- a more active role by insurers in waste reduction
- consistency and transparency with health benefit plans, and
- personal technology tools.
Another key finding in the study: 60% of employers plan to increase cost-sharing of heath plans with their employees.
For the complete PricewaterhouseCoopers study, click here.
- Share on
Free Training & Resources
White Papers
Provided by UJET
Further Reading
Although Congress isn’t famous for cooperation, there was enough bipartisan support for the Secure 2.0 Act of 2022 (pages 817-946 of ...
The IRS has announced updated health savings account (HSA) contribution limits and high-deductible health plan (HDHP) parameters for 2026, ...
Now that you have a feel for what positions at your firm should be hybrid, you might be considering giving employees the ultimate work sche...
There’s no need to panic if you or one of your staffers discover they’ve made mistakes with your company’s 401(k) plan.&nb...
CFOs and benefits professionals can only do so much to influence employees to invest in a company 401(k) plan. So-called influencers are of...
In April, Arkansas Governor Sarah Huckabee Sanders signed legislation making it illegal for Pharmacy Benefit Managers (PBMs) to own or oper...
