How managers and supervisors handle their employees’ mistakes has a big effect on trust, morale and productivity. When leaders handle these situations poorly, it can damage staffers’ confidence and trust, thus making them less likely to report mistakes they discover in the future. To be clear, the mistakes that need to be addressed properly are […]
Fact: When people hear info, they’ll typically remember only 10% of it three days later. Add one or more images to a presentation though, and most folks will remember about 65% of the info they hear, even a few weeks later. Bottom line: It doesn’t necessarily matter if you’re a captivating speaker or the info […]
As talented as your C-suite team is, that lineup won’t stay intact forever. If your organization hasn’t addressed its future with an executive succession plan, or an update of the existing plan, now’s the time. It’s inevitable – there will be management team departures due to retirement, promotion or something else. PwC’s 2018 Strategy & […]
Because your A/P staff is so good at keeping important bills paid, it unfortunately makes them a prime target for payment fraud email campaigns. Official-looking notices can arrive in their inboxes warning that you’re about to lose customers because your company domain name or trademark is expiring. The email goes on to offer help, with […]
A big reason employers are still allowing hybrid work is business benefits like reduced operating costs. But it’s also harder to ensure employment laws are being followed by your entire team. Compliance missteps with federal employment laws are especially costly right now. A good example: the new higher penalties for violating the Employee Retirement Income […]
When dealing with an employee who people complain is odd or just don’t get along with, many managers will eventually let that person go. But firing a “high-maintenance” staffer may not always be the best course of action. Case in point: The difficult staffer may be talented at his or her job. They may possess […]
CFOs hate to hear about poor financial literacy among workers, especially the folks they count as friends. The latest economic news on that front isn’t good (though it may be great news for some employers. More on that later.) Just 58% of Baby Boomers have saved for retirement, according to Zerohedge. The most recent U.S. […]
Have you ever asked an employee to do something and didn’t get the results you wanted? Most of us had that experience at one time or another. Sometimes you ask for one thing and they hear something completely different! How can you make sure staffers get your message loud and clear? Body language tells the […]
Nobody really wants to dock an employee’s pay. But sometimes, it’s the only step you can take for the sake of your company’s bottom line – and in many cases, the person’s continued employment. When it comes to docking an employee’s pay, the Fair Labor Standards Act (FLSA) says exempt employees’ pay cannot be affected […]
