Master the Interpersonal Skills of Effective Leaders
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120 Proven Communications Tips for Today’s CFO
for Today's CFO
Today's CFO has responsibilities that stretch far beyond balance sheets and budgets, and the way you interact with employees, department heads, investors and other stakeholders affects how they view your effectiveness.
Your ability to develop relationships built on trust and respect is critical. Strong interpersonal skills will not only help when communicating difficult or potentially confusing information, they’ll also help you convey how everyone contributes to the overall success of the organization.
In this Blueprint you'll discover how to:
- Improve your ability to connect with and motivate employees
- Convey complex financial information so everyone understands it
- Avoid common errors that can prevent your message from getting to the people who need to hear it
WHATS INSIDE
Online Sales Tax: A Complete State-by-State Guide...
Chapter 1
The View From 10,000 Feet
CFOs ARE ALSO CHIEF COMMUNICATIONS OFFICERS
- How your interpersonal skills affect every other aspect of your job
- 14 traits of effective communicators
- How other stakeholders view the finance team's contribution
- Better ways to convey your organization's strategic vision
COMMUNICATING WITH YOUR TEAM
- Addressing the expectations of a multi-generational workforce
- How jargon detracts from your core message
- 3 ways to show your staff you hear and support their concerns and aspirations
- Finding your coaching style
- Engagement – a 3-step motivational strategy for Finance and the rest of the company
- How praising your team (just 2 minutes a day) can dramatically improve morale
- 10 tips for making sure your criticism produces the outcome you want
- The "Magic Ratio" for delivering feedback
Chapter 2
Chapter 3
GETTING FINANCE'S MESSAGE OUT
- Eliminating email bad habits and time wasters
- How to make your message stand out in email in-boxes
- The optimal length email for maximum readability
- Building a focused, powerful 7-minute PowerPoint presentation
- How to use charts and graphs in the most impactful way
- Using the "Rule of 3" to drive home your message
- Inspiring fresh thinking and action from meeting participants
- 4 questions to ask before setting a meeting agenda
- Strategies for becoming a better storyteller
COMMON COMMUNICATION MISSTEPS
- Mistake #1 – Making it difficult for people to make suggestions
- Mistake #2 – Sending out long, boring, time-consuming surveys
- Mistake #3 – Asking vague yes/no questions
- Mistake #4 – Not asking any questions at all
- Mistake #5 – Using a "one size fits all" approach with each department
Chapter 4
Bonuses: Three Practical Tools:
- A 5-Part Framework for Successful Workplace Communications
- Innovative Communications Strategies: An Email Case Study
- Email Best Practices: A 6-question Quiz
What Our Customers Say
"Highly Recommended"
"From bite sized pieces of wisdom to full on training series, I highly recommend HR Morning!"
Cindy Saunders, SPHR|GPHR|SHRM-SCP,
Human Resources Business Partner
"Get the results you need"
"I knew I had a difficult conversation coming up with one of my employees. This helped me so much to prepare for the meeting. I was able to remain calm and get the results I needed."
Sharon Peterson
"Verbiage to use in real conversations"
"Very straight forward giving you good verbiage to use in real conversations."
Beth Bjorklund
HR Coordinator
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