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Today’s Strategies for Better, More Effective Debt Collections
On-Demand Recording
With companies scrambling to maximize cash flow, many finance leaders are looking to make debt collections more efficient.
This 60-minute workshop will reveal the techniques and strategies that will enable your accounting department to excel at the tough job of collecting past-due accounts- even if you’re working remotely.
Our expert, Pamela Fagan, will provide you with proven approaches that cut the time, frustration, and cost of collecting the money your company is owed.
Your team will be able to face today’s unique challenges, collect money faster, and still preserve valuable customer relations.
Join us for the strategies and approaches your A/R team needs and walk away with:
- Ways to create a comprehensive collection policy that is easy to follow and guarantees results
- “E-tactics” that work: use and document email effectively to save time and effort
- Best practices for billing and invoicing to improve cash flow
- How to manage in a remote atmosphere: from the manager’s point of view and the collector’s point of view
Collecting past-due debts legally and more efficiently
- Get past the latest excuses and runaround to get the money you deserve
- Ensure compliance with FDCPA and CCPA collection laws
- Use the “ASK for the money” approach to get paid quicker
- Understand the unexpected “can and cannots” of debt collections
Maintaining customer relations when procuring past-due debts and settling accounts
- Keep the customer current once their account is settled
- Make debt collections a relationship-building experience
- Offer options and navigate the excuses in a friendly and effective manner
- Feel more confident in handling customer/client collection calls, emails, and interactions
Program Benefits
Get the money you’re owed and maintain customer relations with the strategies provided in this workshop. You’ll leave this session ready to have more productive customer conversations and help improve your debt collection process.
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FOR ONLY $99
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HRCI CREDITS
This program has been approved for 1 (HR (General)) recertification credit hour toward aPHRTM, aPHRiTM, PHR®, PHRca®, SPHR®, GPHR®, PHRiTM and SPHRiTM recertification through the HR Certification Institute. Learn more at hrci.org
NASBA CREDITS
Credit Hours:
1Field of Study:
FinanceProgram Level:
Basic KnowledgePrerequisites:
NoneAdvance Prep:
NoneDelivery Method:
Group Internet BasedProgressive Business Conferences is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.nasbaregistry.org
