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1 minute read

Why you need to revisit your workers’ comp denial process now

Jennifer Azara
by Jennifer Azara
August 2, 2018
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Approving workers’ compensation (WC) claims may put a drain on your company’s resources, but not as much of a drain as denying them. 

In many cases, it will cost you more if those claims are denied. A lot more.

That’s the finding of new research by Lockton Companies. Here’s why.67% converted within a year Seems the majority of claims that
get denied don’t stay that way. Two-thirds (67%) of WC claimsthat were originally denied get converted to paid claims within a year.

55% more than the original claim

The real kicker: The money awarded for a converted claim is 55% more than the original claim! So the fact that denial rates for workers’ comp claims are up 20% in the past four years is actuallyprobably costing you more.

This insight is a huge wake-up call for companies in all industries.

Now’s a good time to revisit your claims review process to make sure you’re not denying claims that should be approved … and probably will be anyway as a larger award.

Adapted from “Nearly 70 Percent of Denied Workers’ Comp Claims
Are Converted and Paid, Says Lockton Study,” by Mercedes Ott, at riskandinsurance.com

Jennifer Azara
Jennifer Azara
Jennifer has covered business and finance for more than 24 years. She has written for CFOs, credit and collections professionals and accounts payable practitioners and has spoken at industry conferences on sales and use tax compliance.

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Resourceful Finance Pro, part of the SuccessFuel Network, provides the latest Finance and employment law news for Finance professionals in the trenches of small-to-medium-sized businesses. Rather than simply regurgitating the day's headlines, Resourceful Finance Pro delivers actionable insights, helping Finance execs understand what Finance trends mean to their business.

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