Conflicts and cures: Top workplace dysfunctions

If you’re dealing with any of these problems on a regular basis, your department probably runs more like an episode of “The Office,” than a productive workplace.

Here’s some of the most common workplace dysfunctions — and what to do about ’em.

Conflict: Zero teamwork because employees are at odds. Instead of a cohesive unit working together, you’re stuck with a group of individuals — with conflicting ideas about how things should be done.
Cure: Have the direct supervisor get together with all conflicting staffers, find the root of the problem and what it will take to solve the problem. Be sure to land a commitment to resolve the problem and spell out what the consequences will be if the resolution doesn’t happen.

Conflict: Undercutting company programs and initiatives in private — after publicly endorsing them. Everyone knows this staffer: He or she is the most vocal proponent of an idea at the weekly meeting. Then, lo and behold, this person is going around the office trashing the idea.
Cure: The best way to fix this is by getting others on board to what is and what isn’t accepted. Let staffers know that dissenting opinions are welcome during the decision-making process, but after the decision is made undercutting will not be tolerated.

Conflict: Pot-stirring, chaos-starting staffers. These employees love drama and are very crafty at finding ways to get people to mix it up in the office.
Cure: This behavior can be catastrophic to the morale and productivity of your office. So the best defense is a zero tolerance policy with greater negative consequences.