True, you may not have to don a headset and man the company’s 800 number. But Finance does need to put its best customer service face forward. So how well are you doing? (more…)
Payroll
With a slew of firms running into problems because of staffers' social networking habits, it's no wonder some workplaces are banning these sites altogether. Before you go that route, consider these reasons why you should do the opposite. (more…)
Let your payroll folks know: The feds have put together another game of chance -- with the grand-prize being an audit of your company's tax returns. (more…)
Your Payroll and Benefits team may be dealing with some disgruntled workers come tax time this year. (more…)
Brrrr! 2009 was “The Year of the Salary Freeze” at many companies. The good news: Things will be thawing in the new year … for most people. (more…)
For finance chiefs, employee participation rates still fall well short of what they'd like to see when it comes to this. (more…)
In case you didn’t have enough on your to-do list for 2010, the feds just added to it. (more…)
At this point, most managers understand the myriad of advantages that come from cross-training. But could your finance department benefit from an even more formalized cross-training process? (more…)
If you're an A/P manager located in the Pacific Southwest, chances are you're doing pretty well for yourself. (more…)
Sonia’s an Excel whiz, a certified payroll professional … and likely to be passed over for the perky candidate with a gift for the gab! (more…)
Beginning in February, 6,000 random (unlucky) companies will start getting the IRS version of Happy New Year's wishes: a notice they're going to be audited over employment taxes. (more…)
Here's a cautionary tale to pass along to your AP and Payroll folks about the importance of double-checking for errors. (more…)